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Learning Activities

  • Course Code: W16-2-RW

     This is a recorded webinar provided by SOLS, free of charge and on demand. It was recorded February  2016.

    In 2015, consultant Kathleen Redmond (Centre for Character Leadership) worked with Richmond Hill Public Library staff to develop a values basedapproach to public service and to build a culture of character across the organization.   The process was an inclusive effort involving teams of staff members from all areas of the library.  The result was the “Living our Values - Creating a Culture for Success” document.  The document outlines a set of core values that form the foundation for the character culture within the library.  Join us for a one hour joint webinar offered by Mary JaneCelsie from RHPL and Kathleen Redmond.  The webinar will explore the concept of character based culture, discuss the consultation process that Kathleen used with RPHL staff members, and look at how RHPL’s “Values Village” team worked together to implement the strategy across all aspects of library service.