My Dashboard   My Calendar   Catalogues  

Access Services

Access Services keeps materials flowing in a well-regulated manner, striving to make the library’s need to track information on membership and circulation a positive customer experience.  

Learning opportunities for all the facets of access services may be listed here.

Learning Activities

  • Course Code: S17-1-RW

    Icon
    This is a recorded webinar provided by SOLS. It is free of charge and on demand.
     
    Join Jill Pangborne (SOLS) for an one hour webinar about providing ILLO services.

    •Are you utilizing the efficiencies built into VDX such as bulk action and send user alert? 
    • Are you aware of elective VDX configurations like auto responder and format deflection? 
    • Are you developing your VDX skills by using documentation and tip sheets on the website?
    • Have you dedicated time each week or month for the beyond day to day housekeeping of VDX?
    • Is ILL tightly centralized at your library or spread out over various staff in branches and centrally? 
    • Are you maintaining paper files in conjunction with VDX? 
    • Have you implemented Patron Initiated interlibrary loan?

    Trying a different approach to providing interlibrary loan service at your library could result in efficiencies.

  • Course Code: SOLS-ML-1

    SOLS





    Wi-fi hotspot lending is becoming increasingly popular in public libraries.  Wi-fi hotspots allow library cardholders to check-out a device that allows them to connect to the internet with their personal digital devices from anywhere at any time.  This short online video tutorial provides an overview of wi-fi hotspot lending programs in Ontario public libraries and provides links to further information for those looking to learn more about implementing a hotspot lending program in their library.